Privacy Policy

This privacy policy sets out how Febborn uses and protects any information that you give when you use this website.

Febborn is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Febborn may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May. 25, 2018

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other Apps

Our website may contain links to other Apps of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Addendum to Febborn Privacy Policy

Febborn ('us', 'we', or 'our') operates the Febborn website (the 'Service').

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from Febborn

Definitions

Service

Service is the Febborn website operated by Febborn

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ('Personal Data'). Personally identifiable information may include, but is not limited to:


  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data


We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data

We may also collect information about how the Service is accessed and used ('Usage Data'). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data

Febborn uses the collected data for various purposes:


  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent and address technical issues.
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR).

If you are from the European Economic Area (EEA), Febborn legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Febborn may process your Personal Data because:


  • We need to perform a contract with you.
  • You have given us permission to do so.
  • The processing is in our legitimate interests and it's not overridden by your rights.
  • For payment processing purposes.
  • To comply with the law.


Retention of Data

Febborn will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Febborn will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Febborn will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Business Transaction

If Febborn is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, Febborn may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Febborn may disclose your Personal Data in the good faith belief that such action is necessary to:


  • To comply with a legal obligation
  • To protect and defend the rights or property of Febborn
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability


Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

'Do Not Track' Signals

We do not support Do Not Track ('DNT'). Do Not Track is a preference you can set in your web browser to inform apps that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Febborn aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Febborn relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service ('Service Providers'), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Google AdMob & DoubleClick Cookie

Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other apps on the Internet.

You may opt-out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Apple Store In-website Payments
Their Privacy Policy can be viewed at https://www.apple.com/legal/privacy/en-ww/

Google Play In-website Payments
Their Privacy Policy can be viewed at https://www.google.com/policies/privacy/

PayPal or Braintree
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-fullLinks To Other Sites

Our Service may contain links to other sites or website that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ('Children').

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the 'effective date' at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email.

Contact Form


  • Before Continue, Please "COPY TOTAL AMOUNT" and "PASTE" in NEXT Instamojo Checkout Page. Thank You In Advance !

Info

: : : : Why Buy From Us : : : : 

  • The Item You See In Our Listing or Picture, Is The Item You'll Get With COMPANY SEALED & BOX PACKED !! and With All Accessories Mentioned On the Box.
  • Comes In Lowest and Competitive Price but QUALITY Product.
  • Deals Only In Manufacturer Warranty Products.
  • There is NO HIDDEN COST !! All Prices are Inclusive Of Tax.
  • WE WILL ALWAYS GIVE YOU AN AUTHENTIC “VAT BILL” FOR AN ITEM PURCHASED.
  • We Do || Fast || Same-Day || and ✈ Free* SHIPPING.
  • WE ARE THE TRUSTED & GENUINE SELLER.
  • HASSLE FREE SHOPPING EXPERIENCE GUARANTEED WITH US…!!!!
  • ♥ BUY WITH CONFIDENCE ♥

: : : : WARRANTY : : : : 

  • Product sold under manufacturer warranty should be sent to the respective brand’s service center for required services.
  • Product will be delivered in sealed original packing with original manuals only.
  • In case of products received dead on arrival with manufacturer warranty should be sent to the service center of the manufacturer and not to the seller.
  • The Customer Service Number of the Manufacturer is printed on the package. Please save this for future reference.
  • All warranty services whenever mentioned in our listings can be availed by either taking the product to nearest manufacturer’s service center or by sending the product back to us at the cost of buyer.
  • The warranty whenever applicable is in accordance with manufacturer or seller’s terms and is binding to all.

: : : : Feedback : : : :

  • Our Goal is for 100% customer satisfaction.
  • Please LEAVE POSITIVE FEEDBACK, once you receive the item in good condition, with      5 star Rating and Detailed Comment.
  • Please do not post negative/neutral rating for delay by Courier Company as we don’t have control of courier companies.
  • Leaving Negative or Neutral Feedback will not solve a problem, so please contact us if you have any questions or any complaints before leaving a Feedback.
  • Your feedback is important for us to grow our business, so please do leave feedback.
  • We would like you to be our fully satisfied valued customer.

: : : : Contact Us : : : :

  • Please clarify your doubts about the item, seller or services before placing your order.
  • We will be happy to answer your queries.
  • You can expect a reply within 4-48 hours.
  • Sometimes your call may get missed due to very heavy inbound calls! We will surely revert back at the earliest.
  • If you write us a mail, you can certainly expect a clear reply within a few working hours.

Call : +91 - 98 24 95 96 04
OR
WhatsApp : Click Here
OR
E-Mail : febborncare@gmail.com

Shipping & Returns

: : : : Shipping Policy : : : :



  • All Orders are shipped through a Premium Logistics Service Provider such as BLUE DART, FedEx, Aramex or DTDC.

  • Please Note that the Logistics Partner is chosen automatically based on the Price of the Product and the Buyer Location Pin Code. We cannot change the courier partner according to the buyer choice.

  • We ship to the address that we get from order details only.

  • We are not allowed to change the address for live orders. Shipping address change is not possible if order is placed. Please check your address before placing the order.

  • Usually we SHIP the product within 3 Days, however some product may take 3-5 working days to ship.

  • Please allow 7 to 10 working days to DELIVER the product at your place.

  • It may arrive earlier also but if it is delayed more than 10 days after dispatch then, please inform us so that we can check with our courier partner.

  • For non-delivery locations of Blue dart courier, orders would be sent through India Post (Speed Post) for Indian customers.




Octroi (Indian Customers)



  • Octroi is levied in certain cities of Maharashtra.

  • Octroi if applicable in your city will have to be paid by the BUYER. Courier may also levy service charge on Octroi Payment.

  • It is the duty of the buyer to ascertain the rate of Octroi and other formalities relating to Octroi in their cities.

  • Buyers from West Bengal or UP OR north eastern states should send the required documentation if such states have any issues related to state taxes, or related to sales tax.

  • Documentation is compulsory i.e. way bill. Please avoid buying from us if the same cannot be provided. It’s not the responsibility of the seller to notify related to any such documentation before making purchase.

  • Its buyer’s responsibility to check his/her state laws & rules related to taxes & documentation if any.


: : : : Track Your Item : : : :



  • We’ll provide you the Courier Docket Number once we dispatch so that you may trace the exact location of your order.

  • Sometimes tracking information may take up to 24 hours to appear on Courier Company’s website so, please be patient.

  • Please wait till 3 to 6 days for the product to reach to your place.

  • It may arrive earlier also but if it is delayed more than 6 days after dispatch then, please inform us so that we can check with courier people.


: : : : Return Policy : : : :



  • ITEM MUST BE RETURNED WITHIN : 7 DAYS

  • REFUND WILL BE GIVEN AS : REFUND OR REPLACEMENT (SELLER'S DECISION)


RETURN POLICY DETAILS :



  • The product can be returned to us for repair / replacement provided it should reach back to seller within 7 days of delivery.

  • If the items are not as described, we will offer a REFUND OR REPLACEMENT (SELLER'S DECISION). In most cases this will be minus shipping, although if it was a blatant mistake by us we'll pick up everything.

  • Returns will only be entertained if the item is reported defective within 24 hours of the item receipt, however the time to ship the product back will be 7 days.

  • The buyer is responsible for returning the product safely to us with the best possible courier company. The buyer will have to bear the expense of courier / transportation for returning the product to seller.

  • We will only accept a return, if the factory seal of an item is not opened. If the product is not factory sealed, then also it must be returned intact, unused and in same condition as received. If the seals are broken or item has been used, we may deny the return without rendering a reason. Subsequent courier costs shall be borne by the buyer.

  • Any item returned that shows improper use, improper handling or physical damage; damaged / torn out box, missing manuals, parts and accessories will be returned back to buyer. Items returned in any box that is not the original box will not be accepted and will be returned to buyer.

  • Don't expect to return something just because you do not like it.


Bottom line, we want you happy !


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